Frequently asked questions

What kind of wood can i burn?


The Faci boilers we supply can burn wood pellet and wood chip with moisture content of between 8% and 50%




What about cleaning and upkeep?


Our boilers have the option to purchase automated Ash removal / Automatic Ignition to make cleaning and upkeep as simple as possible




How often should i service my boiler ?


We recoimmend that yu have your boiler serviced twice a year as a minimum. We can arrange this for you.




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.